Restore purchases or cancel a subscription
Restore a plan you already bought, cancel in the App Store or Google Play, and know what happens at the end of the period.
- For owners
- Personal mode
Subscriptions are managed by Apple or Google, not by us.
Restore a purchase
- Open the plans sheet: tap the trial banner or a locked feature, or Get Pro in personal mode.
- Tap Restore purchases.
- You see "Purchases restored." If you see "No earlier purchases found for this account," you are signed in with a different account than the one that paid.
Cancel
- Open the plans sheet and tap Manage subscription. It opens your App Store or Google Play subscriptions.
- Choose the subscription and cancel it there.
- Cancel at least 24 hours before the renewal date, or it renews.
Good to know
- We cannot cancel for you. Only the store can.
- Deleting your account does not cancel a subscription. Cancel it in the store too. See Export or delete your data.
- After you cancel, the plan keeps working until the end of the period you paid for.
- Then the business goes back to Free: up to 5 employees, manual scheduling, publishing and notifications. Paid features lock.
- Refunds are handled by Apple or Google.
- The business plan covers every employee. Cancelling it affects the whole team, so tell them.