Buy a plan in the app
Choose a plan in the iPhone or Android app, pay through the App Store or Google Play, and know what to do if it does not appear.
- For owners
- Personal mode
Plans are bought inside the iOS or Android app. Payment from the web is coming later, so the web Billing page only shows your plan.
Steps for a business
- Open the app on your phone.
- Tap the trial banner on the Week tab, or try a locked feature such as Rebuild. The plans sheet opens.
- Choose Monthly or Yearly, then Starter (up to 10 employees) or a seat band for more.
- Tap the button for your plan, and confirm with the App Store or Google Play.
- The unlocked features are available straight away.
Steps for personal mode
- Open Me and tap Get Pro, or tap Unlock Pro on the Pay tab.
- Choose monthly or yearly and confirm.
Good to know
- Payment is taken by Apple or Google. Your plan covers the whole business, on every phone and the web.
- Employees never buy anything.
- The plan belongs to the business, not to your phone.
- The web shows the new plan a moment after the purchase.
If it does not work
- The plan does not show: wait a minute, close and reopen the app, then open the plans sheet and tap Restore purchases. See Restore or cancel.
- The purchase fails with "You have not been charged": try again, and check your store payment method.
- Still stuck: Contact support.