Pick up an open shift

An open shift is a shift in a published week with nobody on it. You can claim one if you are able to work it.

Employee steps

1. Open the Open tab. The count shows how many are available.
2. Each card shows the day, the shift, the position, and who offered it, if someone did.
3. Tap I'll take it.
4. The shift is yours and moves to your Shifts tab.

How a shift becomes open

• The builder could not fill the slot and the manager published with it open.
• The manager removed someone and left the slot open.
• A colleague offered a shift for a swap and the manager released it.

Good to know

• You only see shifts you are allowed to take: your position, no overlap, enough rest, within your weekly limits and not on approved time off.
• Claiming works for shifts that have not started.
• Claiming open shifts is part of the swaps feature. It needs the business to be on a paid plan or in its trial.
• You get a notification when a manager releases a swapped shift that you could take.
• If nothing shows, the tab says No open shifts.

For managers

• Open slots appear in your Open slots list. See Fix open slots.
• A claimed shift is added as a manual change, so a rebuild will not remove it.